How can I check my on-line order status or update my account information?
You may check your order status and update your account information by visiting our Customer Care Page.

Which payment methods are accepted?
We accept all major credit cards including Mastercard, Visa, American Express and Discover. We are unable to accept C.O.D. orders. Internet and phone orders require a credit card.

What is the toll free number for the Billy Graham Bookstore?
You can contact Billy Graham Bookstore Customer Care by calling 1-800-998-3456
Our Customer Care contact center is open Monday through Friday 8:30AM to 11PM Eastern Standard Time.

When can I expect delivery? 
For your convenience, we always try to send your entire order in one shipment. If any item(s) you order are out of stock, we may wait until these items are available to ship your order. It's important to note that your account will not be charged until your order has shipped and we've sent you confirmation. Packages shipped USPS standard from our warehouse typically take 1-2 weeks for delivery within the US. If you placed your order using our Fast Ship method, a tracking number should have been provided to you in your shipping confirmation email. Those orders take one day for processing, two days for delivery.

What are the Standard Shipping Charges?
Per Continental U.S. Destination:
1 item: $2.99
2 items: $3.99
3 items: $4.99
4 items: $5.99
5 items: $6.99
6 items: $7.99
7 items: $8.99
8 items: $9.99
9 items: $10.99
10 items: $11.99
All prices listed on our website are in U.S. Dollars.

Can I order if I live outside the United States? 
Unfortunately Billy Graham Bookstore does not ship to foreign addresses, only the United States or one of its territories. We also only accept credit cards with billing addresses in the United States or one of its territories. This includes Puerto Rico, Guam, Virgin Islands and other US territories. 

What if I have a problem with my order?
We believe in treating our customers like family. If you've experienced a problem with your order, please contact Billy Graham Bookstore Customer Service at 1-800-998-3456, or send an email to
Our friendly customer service representatives are available to answer any questions about your order Monday-Friday, 8:30AM to 11PM Eastern Standard Time.

How can I find out more about what the Billy Graham Evangelistic Association is doing?
BGEA is reaching more people than ever before through innovative ministries and global outreach projects. We would love for you to find out more at